Jan 03, 2019
37
This is an error that comes with the scanner if the user aren't able to turn on scan-snap manager. This issue occurs when either multiple users logs into the same computer or "Work or School" Account sign in. (Work or School account is a separate email account type that we do not use. Our email accounts are considered "Organizational Accounts".)(Account conflict issues) |
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This box pops up after the user sign in to either One-Drive or Microsoft office. If left alone, it would automatically sign the user in to their "Work or School" account. *DO NOT CLICK YES WHEN YOU SEE THIS* |
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Whenever users see this box, please UNCHECK "Allow my organization to manage my device" and click on "This app only" NOT "Yes". By doing this, the user is able to sign in to either their One-Drive or Microsoft account without signing in to the "Work or School" account. |